Know– How: The 8 Skills That Separate People Who Perform From Those Who Don’t
By, Charan, Ram
Publisher: RH Business Books
Class No.: 658.4092 CHA
Accession No.: 015354
Year: 2007
Pages: 290 p.

Of the week: 26th Mar. to 1st Apr., 2007

In this ground-breaking new book, Ram Charan, co-author of the bestselling "Execution", redefines leadership by focusing on eight specific practical skills that, if mastered, are guaranteed to bring success. Those skills are: Positioning: formulating a clear central idea that chimes with your customers' desires and allows the business to be profitable; Detecting patterns: recognizing key variables that may create barriers to growth; Managing the social system: influencing the workplace environment so that people can pull together and make the right decisions at the right time; Selecting (and deselecting) people: spotting talent, and making the change when the fit isn't right; Leading your management team: trusting, and inspiring, an effective team of managers; Setting goals: deciding what the business can achieve; Setting priorities: assessing the actions that need to be taken in order to meet your goals; and, Dealing with external parties: making sure that outside power groups beyond your control do not affect your business unduly.